Reputation management

Gain feedback from your clients with our Review Tool. Invite customers and clients to leave feedback by emailing or texting them straight from the web app!

Laptop and phone view of Consumr Buzz app

Review Tool

Consumr Buzz’s Review Tool is a new approach to handling a businesses online reviews. 

Lead your customers and clients to a landing page, specially created for your business through text messages or emails sent straight through our platform.

Using a star rating system, we are able to prevent negative reviews from being posted online and gather them straight into the Review Tool. Positive feedback gathered through the app leads customers and clients to your specified pages to leave a public review for others to read.

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Get Real Feedback

Invite your own clients or customers to leave reviews on your listings!

Text Invites

Easily send a text message or email with your unique link to get feedback.

Manage Negative Feedback

Respond to negative feedback privately within the web app. Resolve issues without ruining your online rating.

Influence New Consumers

Reviews are a large determining factor when visiting a business or purchasing a product or service.

Reputation Management Graphic in a cyclic orientation: Send Review Invite, Get Real Feedback, Manage Your Reviews, Influence Consumers, Gain New Customers

How Reviews Help Businesses Succeed

With Consumr Buzz’s Review Tool, we make it easy for businesses to build up their reputation online. By simply sending a review invite, you invite your customers and clients to leave you feedback through your Consumr Buzz landing page.

Within the Review Tool platform, you can manage any of the negative feedback that you receive. Directly respond to these consumers through the app to address any issues that are mentioned.

We always remind businesses, you should address and respond to all reviews you receive, good and bad. This shows consumers that you are engaged with what people are saying about your business and care about how your business is operating.

Because of an increase in activity on your pages, this allows newer consumers to become influenced by what people are saying about your business. We have found that 90% of online consumers look for reviews prior to visiting a business or purchasing an item or service. Reviews are now just as valuable as word of mouth referrals. This can lead your business to receiving newer customers, all because of your reviews.

Schedule a free demo

Our marketing analysts are available to speak with you about how you can improve your business online! Fill out the form or give us a call to get connected!

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